Prime Choice Disability Support - Privacy Policy
At Prime Choice Disability Support services, we are dedicated t protecting the privacy and confidentiality of our client's personal information. This privacy policy outlines how we collect; use disclose and safeguard your information in compliance with applicable privacy laws and regulations.
Information we collect
We collect Various types of personal information to provide our services effectively. This may include
- Personal identification: Information, name, address, phone number, email address and date of birth.
- Health Information: Medical history, disabilities, and ant other relevant health data necessary for providing care.
- Financial information: Payment details and funding sources.
- Communication records: Notes from meetings, phone calls, and emails
How we use your Information
Your information is used for the following purposes
- To provide personalized support services tailored to your needs.
- To communicate with you regarding your care and services.
- To manage billing and payment processes.
- To comply with legal and regulatory obligations.
- To improve our services and enhance client satisfaction.
Disclosure of your Information
We may share your information with:
- Authorized staff members involved in your care and support.
- Third party service providers who assist us in delivering our services (e.g.) healthcare professionals, administration services).
- Regulatory authorities, as required by law or to protect the safety of our clients.
- Family members or caregivers, with your consent.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Thes measures include:
- Secure storage of physical and electronic records
- Restricted access to personal information to authorized personnel only.
- Regular training for our staff on privacy and data protection.
Your Rights
You have the right to:
- Access your personal information held by us.
- Request correction to any inaccurate or incomplete information.
- Withdraw consent for the use of your information at any time, subject to legal obligations.
- lodge a complaint with a regulatory authority if you believe your privacy rights have been violated.
Changes to the Privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.
Got a Question?
If you have any questions or concerns about our privacy policy, or if you want to exercise your rights regarding your personal information, please don't hesitate to reach out.